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Returns and Refunds
Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All foods, beverages and gift cards are exempt from return.
Timeframe
We allow 14 days from the date of purchase to exercise this policy. Beyond 14 days after sale we cannot offer you a refund or exchange on any product.
Proof of Purchase
To complete your return, we require a receipt or proof of purchase.
Food Items
Food items are final sale / no returns. Refunds will be given on a case by case basis, depending on the circumstance. We reserve the right to refuse issuing a refund if we find the circumstance to not be in our control.
Sale Items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift code for the value of the item will be e-mailed to you.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a store credit will automatically be applied to your account, within a certain amount of days.